Billing Transparency
Refund & Cancellation Policy
Clear, ethical, and fair billing policies for paid membership subscriptions
1. 7-Day Money-Back Guarantee
If you upgrade to Silver, Gold, or Platinum and decide within 7 days of purchase that the platform does not meet your expectations—and you have utilized zero (0) contact unlock credits—we will issue a 100% refund without questions.
2. Pro-Rata Deductions for Utilized Credits
If contact credits have been consumed from your plan before a refund request, the cost of unlocked contacts will be deducted proportionally at the standard single-contact unlock rate, and the remaining balance will be returned.
3. Processing Time
Approved refunds are credited back to the original source account (UPI, Debit/Credit Card, NetBanking) within 5-7 business banking days.